FAQ and How-To's
How and where do I purchase digital art?
Visit the digital art shop and have a look around. The guide below shows how to purchase digital art step-by-step.
- Add desired art items to your cart
- After shopping accept the terms and conditions and proceed to checkout
- Choose payment type, fill out the required fields and place your order
- After payment verification download your art
What are my payment options?
These are your payment options:
- PayPal (Requires a PayPal account)
- Amex (American Express)
- Visa
- MasterCard
- Discover
Do I receive an invoice?
Yes. You receive both an e-mail invoice and an invoice when you are auto returned to the Art of Raz website. Please make sure you supply a valid e-mail address during any purchase. Also, remember to keep your invoice/s.
How can I be sure of the authenticity of the digital art I purchase?
All my digital paintings have a unique DigiMarc© watermark embedded to ensure absolute authenticity. These watermarks are invisible. At the bottom of this page you will find a short guide showing you how to read the watermarks should you wish so. Also, all my art is signed, usually in the bottom right corner of each painting.
What is needed to view the digital art?
Apart from digital photo frames the art can also be viewed on PC's, Mac's, iPads, iPhones and any other device capable of showing normal digital photos. For viewing on digital frames you need a digital photo frame capable of showing images/photos in atleast 480x640 resolution or above (in portrait/upright orientation).
Can the art be viewed on all digital photo frames?
Yes, as long as your digital photo frame can display images in atleast 480x640 resolution or above and supports portrait orientation (upright position).Can I use the art for something other than my digital photo frame?
Absolutely. It can be used for anything you like. Please note that the art is not optimized for printing but is made primarily for digital mediums.
What's in each art package I purchase?
Each package contains three high quality digital paintings:
- 1 x 480x640 JPEG Image
- 1 x 600x800 JPEG Image
- 1 x 768x1024 JPEG Image
How do I open a zip file?
Just double-click the file to extract it. This will unpack the file showing the paintings inside. Windows, OS X and Linux can all extract zip files.
How do I transfer the images to my photo frame?
This depends on your photo frame. Please read below for a how-to guide.
Transferring your digital paintings
To get your new art onto your digital photo frame follow the steps outlined below. Should you encounter any problems please refer to the manual for your photo frame.
- Download > As the final step of each purchase you download your new digital art. Simply click the link/s to start downloading.
- Extract > Once downloaded to your PC or Mac locate the file and double-click it. This will unpack the file showing the digital paintings inside. Windows, OS X and Linux can all extract zip files.
- Transfer > Now you need to transfer the digital art to your photo frame. This is done the same way as with normal digital photos, usually by using memory cards or USB cables. On high-end photo frames this can also be done wirelessly.
Verifying art authenticity
All digital art purchased from Art of Raz is watermarked to ensure absolute authenticity. Here are two ways to verify that your digital art is authentic. The first one requires that you have Photoshop installed, the other that you download a free plug-in capable of reading watermarks.
- The Photoshop Way > With your image open go to Filters > Digimarc in the top menu and choose read watermark. From here you can view the watermark strength and do a web lookup for more info. Also, if a © symbol is shown in the window title bar of the opened image the art is watermarked and authentic.
- The Digimarc Way > Go here and download the free plug-in for either Windows or Mac OS X. Once installed you can read any supported image format and check for embedded watermarks. To check for watermarks simply locate your desired image file and right-click it. A context menu will appear. Go down this menu and click Digimarc after which the image will be read for watermarks.
More Info
- If you...
...need further help please go to the contact page and ship me an e-mail.
If you need support for a specific digital photo frame please visit the website of the manufacturer of your digital frame, or do a lookup in the manual for your photo frame.
Thanks!